Instructor - For Future Requirements (J.O#11007ie)
Last Day to Apply: November 09, 2018
Employment Type: Full Time
RAIL AND BUS TRAINING
TRAINING & DEVELOPMENT DEPARTMENT
The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar, and subway system that draws its high standards of customer care from our rich traditions of safety, service, and courtesy.”
We are currently seeking up to 6 Instructors for future requirements. These positions require some shift or weekend work at various locations. The successful candidate must clear a Criminal Record Check, and will be locked into the Training & Development Department for a period of three years unless promoted to a higher-level position.
- Delivering and evaluating training programs for all aspects of rail and surface maintenance operations such as streetcar vehicles and buses and their associated components/systems, streetcar and bus equipment and facilities, licensing/certification, safety regulations, etc.
- Participating in needs-assessments; conducting needs-analyses; and preparing job specific task listings
- Conducting classroom and practical instruction; evaluating the performance of employees; and certifying that employees have successfully completed the required training programs
- Preparing and maintaining training aids/materials and ensuring the availability of such resources to meet training needs
- Providing a range of services such as consultation and research on new equipment; and preparing various reports and recommendations related to areas of responsibility
- Participating in the TTC customer service Ambassador Program
- Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers and employees with disabilities are accommodated and/or addressed (if applicable and within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer
SKILLS, KNOWLEDGE & EXPERIENCE
- Principles and practices associated with standard operating procedures for Bus or Rail vehicles, related equipment and facilities normally acquired through formal post-secondary education combined with several years of directly related work experience in a maintenance environment
- Must have or be able to obtain an approved Adult Teaching Certificate at a community college, in Training and Development, or the equivalent; must possess a valid class A/B/C or D driver’s licence, with Z endorsement, for a minimum of three years
- Comprehensive knowledge of Operating Rules/Regulations, procedures and practices for Revenue and Non-Revenue vehicles
- Sound knowledge of pertinent policies, government legislation, regulations and union agreements
- Thorough knowledge of, and the ability to apply, adult education principles, instruction, assessment, testing and evaluation techniques, research methods, and program design and development methodologies
- Must have the ability to effectively deliver a comprehensive range of training programs to diverse groups in the classroom, at actual work locations, to large and small groups, and on a one-on-one basis as well as the ability to read, comprehend and explain complex concepts, technical information and maintenance procedures
- Excellent verbal/written communication, organizational, analytical, interpersonal, group facilitation, coaching, and leadership skills; and knowledge of PCs and computer applications related to the work
- Must have or obtain specific accreditation to certify and/or license employees through the delivery of regulated training programs
- Must meet the requirements of the Ministry of Transportaiton of Ontario (MTO) Driver’s Certification Program (DCP) to achieve an Ontario Signing Authority
- Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees
Annual Salary Range: $73,236.80 - $91,561.60 (Level 7SA) – 40 Hour Work Week
At the Toronto Transit Commission (TTC), we place a high value on establishing a workplace where people are challenged and respected every day, and we keep Toronto moving with a dedication to service, safety and convenience that is unparalleled in our industry. We invite you to join our team in delivering on our commitment to creating a transit system that makes Toronto proud.
Hiring and selection preferences are not given in the employment of an employee’s relatives. Relatives of current TTC employees cannot be hired, assigned transferred or promoted into positions, where there is a potential conflict of interest due to relationship. If you are qualified for the position for which you are applying, you will be required to disclose the name, relationship, and position of any relative who is a current TTC employee at the employment interview.
The TTC is committed to fostering a positive workplace culture with a workforce that is representative of the communities it serves. Committed to the principles of diversity and inclusion, the TTC encourages applications from all qualified applicants. Accommodation is available for applicants, including those with disabilities, throughout the recruitment process. Please contact Human Resource- Employment Services at (416) 393-4570.