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Testing and Quality Assurance Infrastructure Analyst (J.O#10711ie)

Job Opportunity Program
Toronto, Ontario

Last Day to Apply: May 17, 2018
Employment Type: Full Time





The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar, and subway system that draws its high standards of customer care from our rich traditions of safety, service, and courtesy.”

We are currently seeking a Testing & Quality Assurance Infrastructure Analyst.


  • Co-ordinating and executing testing strategies and test plans on IT infrastructure, applications and technologies to ensure the delivery of quality business solutions to IT clients
  • Ensuring the testing strategy and approach that is set out by the Senior Testing & QA Infrastructure Analyst is adhered to
  • Assisting in reviewing all project documentation (charters, plans and schedules) to ensure that test approach is aligned and effectively encompasses the scope of the project
  • Reviewing functional and non-functional testing to ensure they are aligned with system requirements
  • Co-ordinating scheduling of the testing activities to ensure that testing is conducted in accordance with established project complexity estimation methodology based on Function Point Analysis (FPA standards)
  • Working with project teams to develop test environment technical requirements for performing QA testing function
  • Co-ordinating activities to ensure testing of IT infrastructure, applications and technologies for projects, upgrades and enhancements is conducted in accordance with established methodology
  • Participation in the TTC Customer Service Ambassador Program
  • Treating passengers and employees with respect and dignity and ensuring the needs of passengers and employees with disabilities are accommodated and/or addressed (if applicable and within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer


  • A University Degree, or College Diploma in a related discipline, OR a combination of education, training, and experience deemed to be equivalent
  • Knowledge of testing methodologies with practical experience in tracking problems and defects, writing test documentation and application complexity analysis with adequate resource planning
  • Thorough understanding of Project Management Methodology, Enterprise Architecture and Software Delivery Life Cycle (SDLC)
  • Thorough understanding of technical infrastructure in an enterprise IT organization
  • Knowledge and hands on experience of IT systems related infrastructure; modern Unix/Linux and Windows server technologies, enterprise infrastructure technologies (directory services, virtualization, storage, networking, backup), enterprise mobile technology, desktop technologies, database technologies (SQL, Oracle) and information security best practices
  • Working knowledge of programming languages, .Net framework, SharePoint, IBM WebSphere
  • Ability to successfully monitor changes and ensure corrective action is taken when necessary
  • Effective team player with excellent interpersonal, communication, analytical, organizational, problem-solving, verbal and written communication skills
  • Ability to plan and conduct project and technical documentation reviews effectively and efficiently
  • You must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees

Annual Salary Range: $80,007.20 - $100,027.20 (Level 9) - 35 Hour Work Week

At the Toronto Transit Commission (TTC), we place a high value on establishing a workplace where people are challenged and respected every day, and we keep Toronto moving with a dedication to service, safety and convenience that is unparalleled in our industry. We invite you to join our team in delivering on our commitment to creating a transit system that makes Toronto proud.

Hiring and selection preferences are not given in the employment of an employee’s relatives. Relatives of current TTC employees cannot be hired, assigned transferred or promoted into positions, where there is a potential conflict of interest due to relationship. If you are qualified for the position for which you are applying, you will be required to disclose the name, relationship, and position of any relative who is a current TTC employee at the employment interview.

The TTC is committed to fostering a positive workplace culture with a workforce that is representative of the communities it serves. Committed to the principles of diversity and inclusion, the TTC encourages applications from all qualified applicants. Accommodation is available for applicants, including those with disabilities, throughout the recruitment process. Please contact Human Resource- Employment Services at (416) 393-4570.


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