Sign In or Sign Up

Disability Management Specialist (Temp) (J.O#10492ie)

Job Opportunity Program
Toronto, Ontario

Last Day to Apply: December 14, 2017
Employment Type: Temporary Position




**This is a temporary opportunity for up to approximately 18 Months**

Guided by a new and ambitious Corporate Plan, the Toronto Transit Commission (TTC), North America’s 3rd largest transit system, has embarked on a 5-year journey to transform into a transit system that makes Toronto proud. Our ongoing recruitment efforts are strategically aligned with the TTC’s corporate mission “to provide a reliable, efficient, and integrated bus, streetcar, and subway system that draws its high standards of customer care from our rich traditions of safety, service, and courtesy”.                          

We are currently seeking a temporary Disability Management Specialist.


  • Administers, implements, monitors and maintains the disability management programs, which involves disability case management, early and safe return to work facilitation, sick benefit administration and liaising with third party service providers, the WSIB, employees, union representatives and work location management
  • Performs medical and case management activities in compliance with Occupational Health & Safety legislation, WSIB legislation and related TTC programs and policies
  • Addresses return to work barriers, coordinates services to assist with the rehabilitation of ill/injured employees, and develops, implements and monitors return to work plans for occupational and non-occupational injuries/illnesses
  • Provides guidance and advice on occupational and non-occupational injury or illness policies and programs
  • Conducts At Work Health Assessments, and facilitates Substance Abuse Assessments as covered under the TTC’s Fitness for Duty Policy
  • Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer


  • Sound knowledge of disability management practices and policies as well as thorough working knowledge and understanding of relevant standards and acts including the Occupational Health & Safety Act, Workplace Safety & Insurance Act, Employment Standards Act, Human Rights Code, and other related legislation
  • Thorough knowledge and understanding of privacy and confidentiality provisions with respect to personal health information and other personnel matters
  • Working knowledge of Return to Work Programs and Duty to Accommodate requirements
  • Proficient in the use of a PC and computer software applications related to the work including MS Word and Excel
  • Ability to prioritize work, multi-task and manage internal and external relationships effectively
  • Sound judgement; excellent written and verbal communication skills as well as conflict resolution skills
  • Excellent organizational, interpersonal, problem-solving, analytical and decision-making skills
  • Completion of post-secondary education in Human Resources, Health Care, Rehabilitation or equivalent, and several years of related work experience in disability/absence management and/or rehabilitation, return to work planning, attendance support or WSIB case management
  • Certification (either attained or in progress) as a Certified Disability Management Professional (CDMP) or a Certified Return to Work Coordinator (CRTWC) through the National Institute of Disability Management or equivalent
  • Must have or develop a good knowledge of the TTC/Department structure, policies and procedures, SBA By-Laws, relevant sections of the Collective Agreements and Seniority Regulations applicable to the work performed; sound knowledge of TTC Medical Directives, programs and initiatives relating directly or indirectly to OHCM; and a working knowledge of the CMA Driver’s Guideline for determining medical fitness to operate motor vehicles
  • Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees

Annual Salary Range: $72,672.60 – $90,818.00 (Level 8SA) – 35 Hour Work Week

At the Toronto Transit Commission (TTC), we place a high value on establishing a workplace where people are challenged and respected every day, and we keep Toronto moving with a dedication to service, safety and convenience that is unparalleled in our industry. We invite you to join our team in delivering on our commitment to creating a transit system that makes Toronto proud.

Hiring and selection preferences are not given in the employment of an employee’s relatives. Relatives of current TTC employees cannot be hired, assigned transferred or promoted into positions, where there is a potential conflict of interest due to relationship. If you are qualified for the position for which you are applying, you will be required to disclose the name, relationship, and position of any relative who is a current TTC employee at the employment interview.

The TTC is committed to fostering a positive workplace culture with a workforce that is representative of the communities it serves. Committed to the principles of diversity and inclusion, the TTC encourages applications from all qualified applicants. Accommodation is available for applicants, including those with disabilities, throughout the recruitment process. Please contact Human Resource- Employment Services at (416) 393-4570.

Do you need technical assistance with your job application? Please refer to this or .

Skip to the main content