Operations Co-ordinator (Temporary)
Deputy Chief Operating Officer’s Office
*This is a temporary opportunity for approximately 13 months
Reporting to the Deputy Chief Operating Officer, you will be responsible for various multidisciplinary projects, assignments and new initiatives. You will have frequent involvement with various internal groups as well as public and political stakeholders. You will utilize project management skills and well developed organizational abilities to ensure goals and expectations are realized. Must be able to effectively co-ordinate the efforts of others to accomplish objectives. General goals involve contributing to the improvement of reliability of the rail system, increased customer communication and service, and improvement to the overall appearance of TTC properties. This position provides opportunity for training and experience for the preparation of more senior roles in Subway Operations. Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers and employees with disabilities are accommodated and/or addressed (if applicable and within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer. Annual Salary Range: $75,748.40 - $94,731.00 (Level 9).
You require comprehensive knowledge of business administration and human resources concepts and practices combined with good knowledge of relevant policies, procedures and operational issues. Must have strong knowledge of research methods and techniques combined with an aptitude for developing proposals for action plans. You possess the ability to lead projects independently and communicate clear project plans and results to stakeholders. Must be detail oriented with excellent administrative, investigative, analytical and problem solving abilities. You require superior verbal and written communication skills; strong interpersonal, presentation and report writing skills. You also require sound judgement, leadership and team building skills, as well as the ability to effectively motivate and co-ordinate the efforts of others to accomplish objectives. Strong personal computer skills in software applications pertinent to the work (e.g. Project, PowerPoint, MS Word, Excel) are required, as is a valid non-probationary Province of Ontario Driver’s License (minimum Class “G”). Also you must have or rapidly acquire knowledge of applicable union agreements. These abilities would normally be acquired through a University Degree in a relevant discipline such as Engineering, Science, Business Administration, or Human Resources, combined with related experience. Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees
Committed to the principles of employment equity, the TTC encourages applications from Aboriginal people, people with disabilities, racial minorities, and women. We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.